Last night I went to Indigo at Bay and Bloor in Toronto.
Upon my traditional freeloading that I tend to do at Indigo - because who actually buys anything there or at Chapters anymore - I noticed a man at the lower level of the store proceeding to complain to the clerk.
This is nothing new to society, when we find something wrong at a merchant, it is in our rights to make known how we feel. As the closest thing to a representative of the merchant, the man in the black and blue vest fulfilled that duty quite well, the man, who’s name I’ll never know but we can refer to as “Yelly”, had some rather interesting statements and demands.
The man behind the counter offered the explaination that he doesn’t do purchasing, and “Yelly” said he knows that. Yelly said the manager of the store doesn’t do a very good job of purchasing for the location. He went on, at full blast, about his dissatisfaction with the manager.
Now, I believe the clerk said that the products may have been purchased and sold out but then Yelly said that said products would sell out in a heartbeat if they listened to him and purchased them. As I only heard part of the conversation, I’ll never know what they were arguing about. It could’ve been a book, perhaps some of the other little nick-nacks that they sell (I bought my first pen when I made the move out to Toronto at a Chapters).
The real kicker is that Yelly said he wants to speak to the CEO about this.
Riight. She runs a multi-billion dollar company, I’m sure she’ll pencil you in at 10:42 between more important things and a meeting.
Yelly then turned away from the clerk and the counter and promptly walked off. I did my best to avoid making eye contact and kept looking at a series of wall calendars. Hey, there’s a Walt Disney calendar available!
As it was a Saturday night, I’m sure that clerk wound up doing several shots because of him after he got off shift.